Returns Policy

The following conditions must be met to be eligible for return or exchange of your item.

  • Item must have no signs of wear and use, with all tags attached.
  • Package must include original packaging and copy of the received invoice.
  • Returns and exchanges must be sent within 30 days of receiving the package.


Return or Exchange Process

If all conditions are met, please contact us at and send your items to our warehouse: 

VHQ Consulting s.r.o.
787 01 SUMPERK



Once your return has been received and accepted by our warehouse, we will return the money or exchange the items within maximum 30 days via your original payment method.

We advise that return orders are sent by traceable methods, we hold no responsibility for misdirected return orders.